Some Points to consider before choosing a hosting provider – Part 2
Linux Host September 22nd, 2009
In the previous post, we have discussed about some features that you have to consider before choosing a hosting provider. The points discussed are server uptime, speed, server backup, FTP access, software scripts and SSL. In this post, we shall discuss some more features to consider.
Email service: Web hosting providers offer both POP3 and IMAP email service to their customers. It is best to choose a hosting provider that offers both POP3 and IMAP accounts. POP3 represents post office protocol version 3. It allows users to fetch email messages from the server when they are connected to the e-mail server via internet. IMAP protocol is the modern alternative to the POP3 protocol where it allows the users to work in both online and offline modes.
Control Panel: All web hosting providers now offer control panel to administer the website by customers themselves. You can ask for a demo version of these control panels to study the features and customize it for your business requirements. The control panels should be simple in navigation and comprehensive to use. It should provide access to email, file transfer, database and offer effective web site management. Normally Cpanel and VDeck control panel is offered by many web hosting providers.
Customers support: The web hosting providers should be accessible any time any day to support customer issues. They should employ some professional people to answer and resolve the queries raised by customers. Hosting providers should open all possible support channels to the customers. Online help tutorials, self help a guide, FAQ’s and dedicated email and Phone support is needed for any web hosting providers. Solid technical support from web hosting companies is crucial for your business success. If the customer support is not proper from the web hosting companies, they may lose a customer even if they offer excellent technology than their competitors.
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